DELIVERY & PAYMENT MODE

Delivery zones:

Local delivery zones: Taiwan region including offshore islands

Overseas delivery zones: Singapore, Malaysia, Thailand, Japan, Hong Kong, Macao, Mainland China, United States, Canada, Australia, United Kingdom, France, Germany, Italy, Nederland, Indonesia, Vietnam, Philippines


Payment Mode:

Local payment mode: Credit card (Visa, Master, JCB only), Convenience stores (Invoice payment at convenience stores using QR or barcode) Payment must be completed within two days after placing an order, ATM 

Overseas payment mode: Credit card (Visa, Master, JCB, Union Pay only)


Delivery mode:

Local delivery mode: 7-11 pick up (B2C)

Overseas delivery mode: Boxful Fulfillment (based on weightage calculation)


For overseas delivery:

1. Safe and secure delivery service using [BOXFUL Fulfillment] and provides tracking code to check on delivery status.

2. Delivery lead time: Estimated 2-7 days (applicable for Hong Kong, Australia, Mainland China, Singapore, Malaysia, Thailand, Japan, United States, Canada, Australia, United Kingdom, France, Germany, Holland. Delivery lead time may varies based on different country zones for other countries).

3. Kindly note that local custom duties tax to be borne by recipient. Please check and confirm before placing an order as we do not offer refund/return/exchange for overseas purchase due to high cost and complexity of international delivery arrangements.

4. Overseas delivery rate calculations will be based on either [Actual Weight] or [Volumetric Weight], depending on whichever is higher. Do take note when making bulky purchase.

5. Products selling price and delivery fees are calculated in Taiwan dollars (NTD).

6. Kindly note that there will be no refund for undelivered items with wrong or incomplete order information provided and if recipient is uncontactable within 15 days after parcel arrived at local fulfilment center.

7. Free delivery promotion is not applicable for overseas delivery.